Service Department Office Administrator

The Role

Our company requires a motivated and hardworking individual to join our service department. Applicants must provide a comprehensive high quality administrative facility to the service manager including tasks such as maintaining spread sheets and reports, updating database, ordering parts, managing incoming and outgoing telephone calls for the service department.

Air Power Products are looking for an organised, trustworthy, reliable and passionate individual to join our busy service department . You will be part of a team responsible for coordinating activities in the department maintaining our exceptional levels of customer services.

Tasks will include, but are not limited to:

  • Maintaining and managing diary activities
  • Maintaining spread sheets and reports, updating database, ordering parts,
  • Organising and setting up appointments
  • Coordinating communication with other departments & Customers
  • Understanding procedures across the company
  • Ensure that there are good communications throughout the business
  • Assist the Service Manager & Service coordinator and other staff when required
  • Answering/dealing with queries, both face to face and via the telephone, taking messages and passing them on to the relevant member of staff in an appropriate and timely manner
  • Perform other related duties when required

The ideal person for the role will:

  • Be an excellent administrator
  • Be an outstanding communicator
  • Have a strong knowledge of Microsoft Word, Excel and PowerPoint
  • Have a high level of attention to detail
  • Be very proactive and self sufficient
  • Excellent time management skills and ability to multi-task
  • Good literacy and numeracy skills
  • The ability to work on own initiative and to prioritise tasks
  • Have the ability to cold call to make appointments / promote the buisness

Desirable but not essential:

The successful candidate will ideally come from an engineering background, or experience in the construction or tool industry preferred.

Job Type: Permanent

To apply please e mail C.V. & covering letter to